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Web Wiz Hosting Services Acceptable Use Policy

This policy is subject to change, so please check regularly for updates. This policy is in addition to Web Wiz Terms and Conditions.

1. Web Wiz reserves the right to suspend or cancel a customer's access to any or all services provided by Web Wiz, where Web Wiz decides that the account has been inappropriately used. Web Wiz reserves the right to refuse service and/or access to its network to anyone.

2. All files on a domain must be part of the active web site and linked to the site. Web sites should not contain any backups, or other non-web based content. We will treat all password protected archives (e.g. zip and rar) files as unacceptable. Non web files including, but not limited to exe, mp3, avi, wmf are not permitted on our servers. Storage of non website files is only permitted on our file server as part of our StorageVault Service.

3. Scripts and web applications on the web site must be designed to produce web-based content, and not to use the server as an application server. Using the server to generate large volumes of email from a database is an example of activity that is not allowed. Scripts and web applications should not attempt to manipulate the timeouts on servers. These are set at the present values to ensure the reliability of the server. Sites that reset these do so because they are resource intensive, and adversely affect server performance and are therefore not allowed. Scripts and web applications that are designed to provide proxy services, anonymous or otherwise, are not allowed.

4. Web Wiz is a Windows Web Hosting Company. As such, we support native Windows web technologies including ASP and ASP.NET. The PHP scripting language, native to Unix systems, is supported on our servers but with limited functionality. We do not host web sites which are predominately PHP or utilise large PHP Scripts (this includes, but is not limited to PHP based Forums, Content Management Systems, Portals). If your website is predominantly PHP then you should look for a Unix based web hosting company to host your web site.

5. The Web Wiz FTP servers may not be used by persons outside of the account holders organisation to transfer files to our servers. The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden.

6. Web Wiz will disable any web site and domain that fails to adhere to the following criteria as soon as we are made aware, in line with current working practices: -

6.1. The primary purpose of any web site must be to provide web-based content to viewers. Files on the site must be linked to the web site.

6.2. The primary purpose of any script or web application must be to produce a web page. Scripts and web applications that send a single email based upon user entered information, or update a database are acceptable. Scripts and web applications that send bulk email or perform processor intensive database processes are not allowed. All outgoing mail is monitored and filtered and must be sent using authentication from a Web Wiz hosted mailbox.

6.3. Database services are for the exclusive use of storing the data of web sites hosted on our network and can not be used to store non web site data.

6.4. Web sites must not contain Warez, copyright or other illegal material. The onus is on you the customer to prove that you own the rights to publish material, not for Web Wiz to prove that you do not.

6.5. Web sites must not contain pornographic or other lewd material. Adult Material includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Web Wiz.

6.6. Web sites must not use excessive amounts of server resources. These include bandwidth, processor utilization and / or disk space. Please see the 'High Resource Use Policy' in the Terms and Conditions.

6.7. Web sites must not contain scripts and web applications that attempt to access privileged server resources, or other sites on the same server.

6.8. FTP servers are for the exclusive use of our customers and may not be used for anonymous or pubic FTP access.

7. If you require the storage of non website files then this is ONLY permitted using our StorageVault Service. Files stored in the StorageVault Service must be legal under UK law. If you are found to have illegal files stored on our systems then your account will be suspended and all files removed without warning.The designation of "illegal files" is left entirely to the discretion of Web Wiz.